Return and Refund Policy
At [inkflicks.me], we strive to ensure that you are satisfied with your purchase. If for any reason you are not completely happy with your purchase, we’re here to help.
- Returns
Eligibility: Our return policy lasts for [21] days from the date of delivery. If [21] days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that are damaged, worn, or altered are not eligible for return.
Non-Returnable Items: Certain types of goods are exempt from being returned. Non-returnable items include [personalized products,intimate etc.].
Proof of Purchase: To complete your return, we require a receipt or proof of purchase.
- Return Process
Contact Us: To initiate a return, please contact our customer service team at [puniay@outlook.com] within [7] days of receiving your item. Provide your order number and a brief explanation of the reason for the return.
Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Shipping Address: Once your return is approved, we will provide you with the return shipping address. Please do not send your purchase back without authorization.
- Refunds
Inspection and Approval: Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7] days.
Partial Refunds: In some cases, only partial refunds may be granted (if applicable) for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.
Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [Your Email Address].
- Exchanges
Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [puniay@outlook.com] within [3] days of receiving your item.
Exchange Process: To request an exchange, please follow the same steps as outlined in the Return Process section. We will provide instructions for returning the defective item and shipping the replacement.
- Gifts
Gift Purchases: If the item was marked as a gift when purchased and shipped directly to you, Products marked as gifts cannot be refunded.
- Shipping Costs
Responsibility: You will be responsible for paying your own shipping costs for returning your item.Products marked as gifts cannot be refunded.Return Shipping: If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
- Contact Information
If you have any questions about our Return and Refund Policy, please contact us:
[puniay@outlook.com]